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- TecknowhelpValued Contributor II
How are you looking at your email? Are you going to webmail.cox.net or do you use a program like Outlook?
If you use Outlook with IMAP, then anything you delete from Outlook will be moved to the Trash Folder and then deleted permanently after two days.
- AllenPValued Contributor
That is old info, Teck. Cox current policy is "Trash and Deleted Items folder contents are subject to deletion at any time", no 2 day limit. See discussion here from last June. My suggestion is to make a file folder and move anything you may wat to refer back to into it instead of deleting. You can't rely on the trash folder.
- grymwulfContributor II
Yep, it's never a good idea to save things in a Trash folder. If you want to save an email, file it somewhere in a folder or download it to offline storage.
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