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M3rcy105's avatar
New Contributor


Ok, so I have to change my router from Cox to another provider. Can I still use my Cox email even if I'm not paying for their services? Any response is appreciated! 

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  • grymwulf's avatar
    Contributor II

    No, email accounts are tied to paying customers only, from what I can tell.  I've seen it mentioned that they allow access for up to 90 days after your account is closed to allow for a smooth migration.


    Account Termination

    Upon disconnection of your Cox High Speed Internet Service, Cox will delete your email address, mailbox, all email messages, and the associated content from each Cox email address associated with your account.