M3rcy105
7 years agoNew Contributor
Ok, so I have to change my router from Cox to another provider. Can I still use my Cox email even if I'm not paying for their services? Any response is appreciated!
Ok, so I have to change my router from Cox to another provider. Can I still use my Cox email even if I'm not paying for their services? Any response is appreciated!
No, email accounts are tied to paying customers only, from what I can tell. I've seen it mentioned that they allow access for up to 90 days after your account is closed to allow for a smooth migration.
Article:
http://www.cox.com/residential/support/internet/article.cox?articleId=4e311ca0-d674-11e5-f852-000000000000
Account Termination
Upon disconnection of your Cox High Speed Internet Service, Cox will delete your email address, mailbox, all email messages, and the associated content from each Cox email address associated with your account.