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Ketch22's avatar
New Contributor

Email support

I have a problem with my account and have been looking through this website for twenty minutes trying to just find an email I can send my issues to but can't find anything. Tried to do a chat, and it just takes me to a blank screen. 

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  • ChrisL's avatar
    Former Moderator

    If you're experiencing technical issues I'd suggest posting your questions here and other users of these forums may be of assistance. If your question or concern is specifically related to your account you can email us at for further assistance.

  • yak's avatar
    Contributor III

    Cox offers free phone support for email problems. They have been very helpful.  Use the same phone number that someone would use to sign up for Cox internet or tv in your city.  You have to wait thru a long menu but you'll get help.