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Joboujp's avatar
New Contributor

email password error on client but not on webmail or account

Hi, Since this My iphone email client can't connect to the Imap mail service because of a user name or password error. However when I use the webmail online or login in my cox account the user name and password works just fine. Any Idea of what the issue is ? Thank you

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  • MaryF's avatar
    Former Moderator

    Hi Joboujp,

    Are you including "" in your username in the iPhone?