Forum Discussion

jdkurtz's avatar
New Contributor

EMail log in endless loop

I'm trying to log into my Cox e-mail account (first time) but when I do the SAML request goes into an endless loop.  This occurs in both v56 of Firefox and v61 of Chrome.

1 Reply

Replies have been turned off for this discussion
  • Hi jdkurtz,

    I am sorry to hear that you are having problems logging in.  Have you tried clearing your cookies and cache?  If so, please send us an email to  with the account information so that we can ensure there are no issues with the login ID.  Please include the URL so that we may identify you.