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jdkurtz's avatar
jdkurtz
New Contributor

EMail log in endless loop

I'm trying to log into my Cox e-mail account (first time) but when I do the SAML request goes into an endless loop.  This occurs in both v56 of Firefox and v61 of Chrome.

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  • Hi jdkurtz,

    I am sorry to hear that you are having problems logging in.  Have you tried clearing your cookies and cache?  If so, please send us an email to cox.help@cox.com  with the account information so that we can ensure there are no issues with the login ID.  Please include the URL so that we may identify you.