DVR search and missing recordings.
I'm having multiple problems with my DVR (Cisco GSH8742). I live in El Mirage, AZ. First is programs not showing up in search. Programs are on the guide but do not show up with the search feature. Sometimes it shows a folder for the show, than it is empty. I have tried all options such as First Run, DVD or all. Other times I search for a specific program by title and the results in that folder are for totally different programs. 2nd problem is series recordings disappearing from scheduled recordings lists. This has happened multiple times on different shows. So I set a manual recording and records the same show at the same time twice, while only being listed in the scheduled recordings once. I have reset the box multiple times. This is the 3rd box I am on and have lost hundreds of recordings when having to replace the box. Another problem I have had with the recordings not showing up on the scheduled recordings list, but they show up on the guide with the red dot as a scheduled recording. When I try to cancel the recording, it says this show is busy being scheduled try again later. This has happened for days at a time. The series recordings are set 2 weeks in advance and I am unable to cancel it because it says it is busing scheduling it when it has been on the schedule for 2 weeks. As I said I am on my 3rd DVR in the last few years, your prices keep going up and the quality of service keeps going down.