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roylouque's avatar
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DVR not recording shows.

My DVR will not record random shows. Mainly series on weekends. We have checked recording status the night before and it was red and then show did not record.  We have recently switched out DVRs for same problem.

Please assist.

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  • Hi roylouque,

    I am sorry to hear that you are having chronic problems with your DVR service. I would be glad to assist you, please send us an email to  Please include your service address and the URL to this thread for further assistance.  We look forward to hearing from you.