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netgrocery's avatar
netgrocery
New Contributor

Duplicate Channels on Guide

I originally posted this question in the following link, but it was never resolved and the thread was closed. This problem was reported in early June and it is still not fixed. Can someone please fix this annoying issue?

http://forums.cox.com/forum_home/tv_forum/f/4/t/14225.aspx?pi256=1

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  • StephanieA's avatar
    StephanieA
    Former Moderator
    netgrocery,

    The issue was already escalated to our Video Team. We are only updated once there is a resolution and not on the progress. I apologize for the delay and for any inconvenience this has caused. Once a thread reaches 30 days with no new posting, we do lock them.