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- TecknowhelpValued Contributor II
On what model modem?
- AllenPValued Contributor
If it's a Cisco modem, it means channels are not bonded. I would power it off for a minute or two then restart. If it's still orange a call to tech support is in order.
- TecknowhelpValued Contributor II
Lack of channel bonding is often caused by low signal. It wouldn't hurt to check/bypass/replace any splitters you have connected before calling. Did you perhaps move the modem?
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