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Daniel_L_'s avatar
New Contributor

Drag and Drop Backup

Windows 10 64bit

It keeps telling me that my login information is wrong. I am 100% sure it's right. Please advise

"Unable to authenticate to the online storage service"


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  • ChrisL's avatar
    Former Moderator
    @Daniel L.

    Are you still able to sign into with the login info you're using for your online backup?