I have a zoom cable modem model 5341J, and after 3 to 4 years of service, the upstream went from a solid blue to a blinking blue, and more recent the downstream has. I know this means that it is having trouble with getting bonded channels however I think the power and SNR levels are fine. I think it just might be getting a little too hot due to the thermal paste breaking down over time. Here are the levels copied from the Modem status page. The colors are not the ones I see on the webpage the headings are like blue and the signal information is gray. After "turning it off and back on again, the lights go steady for a period of time, but then go back to flashing. I still have service, I just want to get this solved before my modem starts disconnecting completely. So if you could let me know what you guys think that would be great.
Downstream Bonded Channels |
Channel | Lock Status | Modulation | Channel ID | Frequency | Power | SNR | Correctables | Uncorrectables |
1 |
|
QAM256 |
|
957000000 Hz |
1.7 dBmV |
38.9 dB |
72637 |
12559 |
2 |
|
QAM256 |
|
927000000 Hz |
1.7 dBmV |
39.7 dB |
155975 |
121472 |
3 |
|
QAM256 |
|
933000000 Hz |
1.4 dBmV |
39.4 dB |
55717 |
11215 |
4 |
|
QAM256 |
|
939000000 Hz |
1.2 dBmV |
39.2 dB |
61994 |
12934 |
5 |
|
QAM256 |
|
945000000 Hz |
1.9 dBmV |
39.4 dB |
66781 |
12883 |
6 |
|
QAM256 |
|
951000000 Hz |
1.0 dBmV |
39.1 dB |
75251 |
13142 |
7 |
|
QAM256 |
|
963000000 Hz |
2.0 dBmV |
38.7 dB |
68470 |
11998 |
8 |
|
QAM256 |
|
969000000 Hz |
3.2 dBmV |
38.8 dB |
67025 |
11620 |
Total Correctables | Total Uncorrectables |
623850 |
207823 |
Upstream Bonded Channels |
Channel | Lock Status | US Channel Type | Channel ID | Symbol Rate | Frequency | Power |
1 |
|
ATDMA |
|
5120 Ksym/sec |
36300000 Hz |
51.0 dBmV |
2 |
|
TDMA and ATDMA |
|
2560 Ksym/sec |
18400000 Hz |
48.5 dBmV |
3 |
|
ATDMA |
|
5120 Ksym/sec |
23300000 Hz |
49.5 dBmV |
4 |
|
ATDMA |
|
5120 Ksym/sec |
29800000 Hz |
51.0 dBmV |