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ppp's avatar
ppp
New Contributor

download speed

I have preferred speed 50mps downloads I realize that is max speed but when I use speed check it is usually between 4 and 9mps isn't that real slow I have reset modem and router and tried hardwired connection same results cox has been no help
1Mbps

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  • grymwulf's avatar
    grymwulf
    Contributor II

    Ok, I don't know which speed check you are using - I recommend test on all 3 of these to get an overall idea of your speed:

    • http://speed.googlefiber.net
    • http://www.fast.com
    • https://myaccount.cox.net/internettools/speedcheck/speedcheck.cox

    If this gives you low speeds, check hardwired from computer to modem.  Also, can you tell us which router and modem you are using?