Download speed 1 mbps
I have had this service less than a week. When he installed it he ran a speed check and said it was 350. I am on the ultimate package with up to 300 mbps but starting Friday we started noticing that it seemed slow. Been checking multiple times a day and it ranges 1 to 3 mbps download. I have the DAR 1682 and he said he put a new junction box outside when he installed it. What could be the problem and do I need to call for a service call? It has been reset from their end and from ours multiple times.