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Surcharge_Doubl's avatar
Surcharge_Doubl
New Contributor

Double Billing

How does Cox get away with double-billing other fees and surcharges? Under monthly services, there are broadcast and sports broadcast surcharges on top of  additional sports pak charges, Then other fees and surcharges are again piled on with taxes to the final bill. Considering the hundreds households spend monthly to watch television, shouldn't we be concerned about the windfall? 

double-billing

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  • ReneeG's avatar
    ReneeG
    Former Moderator
    Hi Surcharge Double-Charges,

    We'd be happy to address your concerns, however, we're unfortunately unable to discuss billing issues in a public technical forum. Please email our team at cox.help@cox.com. Be sure to include your name, complete address, and your issue.