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KMH's avatar
New Contributor

Data Usage

Did Cox change the way they measure data usage?  Starting with the 7/20 measurement period, my usage tripled according to Cox's measurement, but we haven't changed our usage patterns.   It remains high with the 8/20 measurement period.

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  • XavierB's avatar
    Former Moderator
    Hi KMH,

    Thank you for contacting us. We can take a closer look at this. Could you send us an email( with your full address and the primary name on the account.