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JasonCable's avatar
JasonCable
New Contributor II

Data Meter Not Accurate

Your data usage meter is not accurate. 

yesterday:

router says: 2017-10-24 34.79 GB 1.11 GB 35.90 GB

Cox says: 50 GB

2017-10-16 15.73 GB 0.43 GB 16.17 GB cox says 21 gb
2017-10-15 19.71 GB 0.47 GB 20.17 GB cox says 24 gb
2017-10-14 6.78 GB 0.80 GB 7.58 GB cox says 9 gb
2017-10-13 13.35 GB 0.37 GB 13.73 GB cox says 15 gb

2017-10-12 28.18 GB 0.89 GB 29.07 GB

I don't want to get charged extra because of the Cox system.

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  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    @JasonCable

    We like to look into this please verify full address and primary name on the account email to cox.help@cox.com.