Data Cap

Uhhhhh.... what? The data cap is 1TB. If you receive data faster, then you can get to 1TB faster.

Hi zaery,

Check out http://bit.ly/2ifXExf to learn more about data usage.

I read that this morning, because it was in the email I got that detailed how unfairly you're increasing my prices.

Seriously. I just received that email too. My household streams media from various sources all the time from Hulu, Amazon, Netflix, etc. With HD material 1TB will be used up in a few days.

TimeWarner has it right. You get what you pay for, unlimited usage. It's the 21st freaking century. People are streaming and this is just a move showing how unethical their practices are to dive deeper into your wallet. Absolute trash as far as I'm concerned. If you have problems delivering promised speeds to people, build a better infrastructure. Modernize, adapt, improve services. Don't try to steal money out of my pocket because you can't deliver.

I'm now shopping for a different provider and you will be receiving a call very shortly to cancel services.

This might be the most ignorant thing I have ever read. "Faster speeds do not mean you will hit your data cap faster." Uhhhhh yes it does.

As OP said how can cox honestly justify a data cap that you can hit IN LESS THAN 8 HOURS on a 300mps connection speed? WTF is this nonsense. I will be looking for a new company for internet even if it is just out of spite at a slower speed.

This is a bad move especially for those who exceed the 1TB cap and cannot sign up for the 2TB Gigablast service if it is not available in their area. My household averages around 1.5TB which will add an additional $100 dollars to my bill. The cost of the overages is more than the plan itself. I have found another company in my area that provides unlimited internet and will switch once the grace period ends.

Ya unfortunately Cox has decided to spit in the faces of their consumers. They say only 98% of people are affected. Maybe for now. Until they start tweaking the caps to milk more money out of us. Thanks COX, you started something that will inevitably hurt you. I would be surprised if people veer away from you.

Thank you fliceflo. I don't know what's so hard to understand about that concept. The faster your speeds, the faster you can hit your limits. And Cox is talking about getting Gigaspeeds out. What a joke. What's the point of that much speed so you can smoothly stream 4K content, if you'll use your allotted cap in less than a day?

The greedy CEOs, accountants and share holders must be sporting some stiffies of all the money they'll collect on overage charges. 

And this folks is why you don't allow companies to create monopolies. They become corrupted greedy entities looking for anyway to screw the consumer over. Cause, if there's no competition, then you have no choice but to stay with them.

Luckily in my area, I don't have that problem. I've spread this along to all those I recommended Cox to. We are all now going to be cancelling services and going to one of their competitors. But, don't worry, they've already calculated the loss will be covered by those extra fees.

Make BILLIONs of dollars a year and can't be bothered to invest in better infrastructure. What happens when 8K video comes along? The technology of the internet is increasing everyday as these dinosaurs are stuck with ancient practices. Disgusting.

by the way cox I noticed how convenient it was that you exempt your own streaming services from the list of things that use the data cap.  

Cox runs on a Hybrid Fiber coax network, both the tv and internet run on the same lines.  There is no congestion problem being alleviated here. This is a violation of net neutrality plain and simple you are imposing a limit on our service and then providing exemptions to your own products.

This is such a transparent attempt to get at the people who are cord cutters or left you for direct tv.  

I was a cox employee, and have been a cox customer for 10 years and I will be looking to century link for my internet shortly.