Curious about Cox Wi-Fi hotspot problems
I'm a new Cox customer after more than a decade in Comcast territory. I rely heavily on the Wi-Fi hotspot network and use one or more different hotspots every day. Since moving to Cox I noticed some strange behavior at coffee shops, restaurants, bars and other places that have Cox service.
If a location has their own named, public hotspot I can connect to that and get expected speed/performance. If that same location also is also advertising a CoxWiFi hotspot, I can always get connected to a strong signal, but mostly I have no internet service.
In other words, I can see a CoxWiFi hotspot with a strong signal. I can connect to that hotspot, but then I have no actual internet service. This has happened to me in many locations. Again today I am at Bourbon Jacks in Chandler AZ with the same problem. I'm trying to attach an image below, captured from my screen. You'll see the CoxWiFi network, but when I try using that I get no internet access. Switching to the Bourbon Jacks network I get a Cox connection with no problems.
Is this normal, expected behavior? If the CoxWiFi isn't working, why is it being advertised?
If the image isn't included below, try this URL: