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fnlnor's avatar
fnlnor
New Contributor

crazy problem just getting to cox main webpage to login on one pc

I have problem getting to main cox webpage with the login. it goes there and then hangs while loading forever, Makes no sense at all. It does it in internet explorer, Goggle chrome, and Microsoft edge. May 13th 2017.

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  • fnlnor's avatar
    fnlnor
    New Contributor

    I have cleaned all browsers many times it makes no diffrence what so ever. Resetting cable modem does nothing as well.  Problem occurs primarily in WI-FI and not when hard wired via ethernet..  I would lie to know  which provisioning code number that COX is providing me with as I do not receive  IPV6 from COX  via my Cable modem which is an   Arris  SBG6900-AC

  • fnlnor's avatar
    fnlnor
    New Contributor

    My security software is the norton security  suite  which is far superior to Mcaffe by years

  • Hi Fnlnor,

    When you refer to the "main" Cox web page, are you using a desktop shortcut, or are you typing in www.cox.net or www.cox.com? You may need to reset your bookmarks.

  • CraigP's avatar
    CraigP
    New Contributor III

    I am also having the same problem with my computer that has done the Windows 10 Creator 1703 update. All my other computers that still have Windows 10 Version 1607 don't have this problem.

  • liz72703's avatar
    liz72703
    New Contributor

    if you're talking about the "to many redirects" error, I'm getting that also.   Just started a few days ago.  I get the same thing on both my browsers at home and at work.  

  • Hi, everyone.

    Please let us know what web address you are using to access the site and the browsers you have tried. If you are using a bookmark or shortcut please try typing www.cox.com in the address bar instead, as there have been some updates to our site which can affect old links.