I've been encountering a problem recently with the cox.com website. Every time I go to try to change my password, it prompts me to reset my password. I know my password, I used it to log into cox.com. It's not been suspended due the email address spoofing that has been affecting people (mailer-daemon issues are usually caused by someone using your email address as a return-to on spam mass-mailings). It's just I get
Actually this is even before that. If I click on the "Change Password" link, it redirects me to a the reset password page, not the actual change password page. It's not an error reached AFTER changing the password. It actually sends me to the wrong page.
It was actually any of them. I figure it's a weird redirect due to the recent password/account resets that have affected various people.
I've seen it happen before when an organization is worried about a password breach. They basically try to implement a poor-man's two-factor authentication to change the password - and the easiest way to do it is to hijack the password reset process. It is a quick and dirty hack or a lazy coding attempt - depending on how quickly it needed to be implemented.
I just figured I'd mention it - I doubt anyone here can pass it along to the website coders, heck I expect most of the Cox website coding is actually outsourced.
