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jcronley's avatar
jcronley
New Contributor

Cox Ultimate speed

I have Cox Ultimate service in Tulsa. Just checked speed, it is as advertised, up and download. Just thought you'd like to know.

5 Replies

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  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    @cox.help@cox.com

    What speeds are you currently getting? Are your results based on being hardwired directly to the modem or wireless?

  • currytl's avatar
    currytl
    New Contributor

    Must be nice. I have premiere and get 10 down and 11 up. I have had techs out to my apartment in the last year and they can't seem to figure it out...

  • ChrisL's avatar
    ChrisL
    Former Moderator
    @currytl

    It looks like you were getting good speed test results on 7/4. Do you recall if you were doing anything different around that time?

  • currytl's avatar
    currytl
    New Contributor

    That's when the tech was here trying to fix it. He kept resetting the modem so doesn't have time to mess up.

  • StephanieA's avatar
    StephanieA
    Former Moderator
    currytl,

    Since you are still having issues, we will need to make another appointment to get this resolved once and for all. Please email us the account details and a link to this post to cox.help@cox.com.