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JefC's avatar
New Contributor

Cox Throttles Internet Speed

I have been a Cox customer for many years. Just within the last few months, my internet speed has dropped to 0.15 Mbps. A Cox rep says I need to upgrade my Internet service. U-Verse is looking to be a better buy.

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  • AllenP's avatar
    Valued Contributor


    What was your prior speed?  What speed should you be getting with your plan?  What modem or gateway are you using?  Was your 0.15Mbps speedtest WiFi or wired?  I am sure Cox is not throttling your connection to 0.15Mbps, there is something else going on.