We received this email yesterday saying we contacted Cox, yet not I or my husband did. Is this legit???
From: Cox Communications <email@example.com
Subject: Thank you for contacting Cox Communications
Dear Cox Customer,
We appreciate you as a customer, and would like to get your feedback regarding your recent call to Cox Communications.
Because our goal is to be the most trusted provider of your communication and entertainment needs, we believe that our customer service representative, Tanya, who assisted you, and our company as a whole, will benefit from learning more about your experience.
We invite you to take a couple of minutes to share your thoughts about your call with us on April 25 through this survey, which can be accessed using this link:
We look forward to continuing to serve you.P.S. If you prefer not to receive these survey invitations in the future, please click the following link to opt-out