Cox primary email inaccessible Outlook 2016
Only my primary Cox email is inaccessible through Outlook 2016.
I have other email addresses with Cox that are still working with my Outlook 2016 program.
All of the email addresses that I set up through Outlook 2016 have the same email server settings.
Historically, I have experienced very few problems with my cox email.
During the past few weeks however, my primary email has been inaccessible except via cox webmail site.
I just got off the phone with a cox telephone tech rep, who informed me that my email has not yet been upgraded and then
advised me to contact Microsoft Outlook support for further assistance.
Assuming they have the same settings, if one address works with the same email program, why wouldn't all of them work?