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bjr98y's avatar
New Contributor

Cox On Demand on Tivo


I'm in San Diego and I have an issue with Cox on Demand on my Tivo Roamio. The option to access on demand does not show for me. I spoke with someone on chat and they created ticket CUI000004704761 for me over a week ago but it still does not show up. I have forced multiple connections to tivo, rebooted the tivo and tuning adapter and repeated guided setup. Can one of the moderators please help me with this issue?

4 Replies

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  • MaryF's avatar
    Former Moderator

    Hello Bjr98y,

    We can look into this further.  Please send us an email to with your full name and street address.  Please include the link to this post.  Thanks.

  • Andrew_Wees's avatar
    Contributor III

    is the cox ondemand option checked  in the video providers area?  press the TiVo button on the remote then choose find tv, movies and videos go to the bottom of that menu were it says add and manage video apps is cox on demand listed and checked?   also do you have cox internet?

  • bjr98y's avatar
    New Contributor

    Thanks for the reply. Everything is working now. There was a code missing on my account.

  • Hi bjr98y,

    We’re glad to hear everything is working. Please reach out if you find you need our assistance in the future.