Considering we fully stream everything, I decided to actually monitor data usage because they will start enforcing the data cap next month.
Cox's Data Usage claims from 4/11/2017: https://i.gyazo.com/e8276a978a6f498c119adde5e851bb59.png
My router's measurements: https://i.gyazo.com/ba347c3ce9d62611b775700165793b5e.png (31360 is the total download and upload in MB).
Its a shame internet monopolies are real. I would have dumped cox a while ago.
I have similar false readings as we do the same for over 2 yrs now,
they have 100's of documented email access complaints in my area alone in the last month that have yet to be addressed.
My guess is you'll get a response looking for unneeded info to put the blame on the consumer in some fashion.
Once you think of Cox as a slumlord, it will all make sense.
Best of luck
Doesn't even make sense. How can they legally charge overage fees when they literally measure the usage so bad. They literally say I used double of what I actually did
Will be submitting an email now.
Due to Cox now enforcing data caps. I'm OUT
After 9 yrs being with them which doesn't count when I lived here before
Cox told me throughout all of Cox data caps are being applied and will be charging us if we go over
What happened to having 2 TB and they cut that in half to now charging over the 1 TB . Nope, can't deal with that ! !
It's BS!!
Switching to Century NO Data Caps with them
