COX HIGHEST SPEED INTERNET
HELLO FORUMETTES AND OTHERS:
I recently had cable phone internet installed, and its great. I have a problem, my Preferred internet was sold to me at the agreed rate of 150 MBPS. The truth is, I have yet to see 15 let alone 150! The harsh reality is I think i will have to cancel after the trial period expires.
My question: to whom can I send a written complaint ? at Cox, I have the number for the CPUC. I have been running in circles (not really) but the Cox people are evasive, but not rude, Aloof, but not really. They say they cannot give ne that number biut i can " request the information by mail" Fortunate for these Representatives, I have been busy, otherwise I would have done what I do very well. I love to feed on those who dont want to give me information. Train all you want, Cox Reps, you will give me what I pay for,or you will wish you had not been born all those decades ago. Blood in the water can you smell it?
All kidding aside, I soent three hours with a Law firm that specializes in class action and large group law suits, they have sent me an email this morning that states they believe Cox, which is essentially a cable monopoly in South Orange County, has serious exposiure to a class action and the Cities of Laguna Niguel, Dana Point and North to Laguna Beach that receive a FRANCHISE FEE for the protection they offer the Cable and Trash monopolies, are both clearly liable for their disregard and lack of service. Some changes have been ordered, but be compelled. but money is both a cause of harm and the relief. Class actions seem to be a proper course of action, we'll see!
BACK TO MY POINT: CAN YOU PROVIDE AN ADDRESS TO SEND RETURN RECEPT SNAIL MAIL. ANYONE?
Please provide an address, if you have one.