The COX e-mail servers are generally unresponsive and drop connections. I'm SO tired of watching the wheel spin on webmail, or of seeing "Outlook not responding" in MS Outlook. This is nothing recent: it has been going on for months, if not longer. When are you going to start paying attention to your mail server performance, and get it fixed?
Same problem here in Fredericksburg, Virginia..... problem started here on afternoon of Dec 7th, 2016....... Tom M sends
We're currently having problems here in Phoenix, AZ - neither pop nor webmail work.
Try using this email portal https://email.cox.net/
It usually works when nothing else does.
Not working here in So Cal either. it's not just Outloook. My gmail can't pull stuff off the server either.
Email not working for 93117 at least for past day and I wonder if I have missed emails previous to that? Called and rep said email servers would be fixed in a few hours, 12 hours ago! Email via webmail.west.cox.net kinda works, but slow. Other internet and cable works, but will be expecting a refund for the hours and hours my Thunderbird email program has not received emails. Hope I have not missed any Lightning Discount sales.
Still jacked up here in Las Vegas...............c'mon cox, please.
Hi Everyone, our mail team is investigating an issue currently impacting our WebMail servers. I, too, am experiencing the same symptoms that have been reported on this thread, so I understand the frustration this is causing. Please know we are working to resolve the issues as quickly as possible. To help us troubleshoot, please email Cox.help@cox.com with the following information:
Thanks!
I am on the east coast and having issues getting mail via outlook. It started yesterday.
But I am on the EAST COAST (RI).
Are those servers affected by this outage or is it just the WEST coast?
All I need is a yes or no.
Thank you.
Cox email working great again here in Virginia on Dec 8th...... Thanks Cox Team...... Tom M sends
