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TVfan35's avatar
TVfan35
New Contributor

Cox compatible Internet and Phone Modem

Hello,

I was told that I can purchase my own internet and phone modem with built-in WiFi (Cox Compatible) and return the Cox modem to save on the modem rental fee on my monthly bill, I appreciate your input on outside model(s) that I can purchase....I.e. via amazon, ebay, walmart, bestbuy, etc...

Thank you,

TVFan35

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  • Andrew_Wees's avatar
    Andrew_Wees
    Contributor III

    that is wrong cox does not allow customers to own the phone modem who ever told you was incorrect  cox rents the phone modem for free.  What you want is a standalone modem and router

  • NicholeC's avatar
    NicholeC
    Moderator
    Hi TVfan35,

    I apologize for any misinformation. Andrew is correct in that you may not purchase a telephony modem for Cox use. We do provide telephony modems at no cost for the time you may be subscribed to Cox Phone Service. If you would like a telephony modem that has WiFi, there would then be a rental charge of $6.99 a month (single band) or $9.99 a month (dual band).

  • TVfan35's avatar
    TVfan35
    New Contributor

    Great - thank you, for the clarification Andrew and Nichole.