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Scoop's avatar
New Contributor

Cox Box

My Cox box broke down recently and you guys came and put a replacement in.

My wife handled the visit as I was at work.

When i got home, your service engineer had replaced my small dvr box with a battered, scratched huge thing from the 1990's!

I want the box that I'm paying for not some second bag of ** that you guys have left me.

What do I need to do get a replacement box please?


2 Replies

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  • StephanieA's avatar
    Former Moderator

    Please email me at with the account details and your request.

  • Scoop's avatar
    New Contributor

    Account details emailed to you as requested