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RRea's avatar
RRea
New Contributor

Contour TV Apps

I have had Contour for 2 days. When I push the "Contour" button on the remote, my screen looks like the one in the welcome brochure, but there is no "Apps" choice. Also, the only one of the A, B, C and D buttons that functions is A. Are these functions limited to subscribers with DVR? There is no mention of them being only part of the DVR boxes, and these functions aren't related to recording.  I "chatted with Cox last night, but the person I was assigned ended up giving me a number, so I think maybe it's a mystery to Cox too. Anyone else notice this with their Contour? Better yet, does anyone know a fix? Thanks!

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  • NicholeC's avatar
    NicholeC
    Moderator
    Hi RRea,


    Thanks for posting! I'd like to take a closer look at this. Are you able to take a picture of the menu that comes up when you press that Contour button and attach it here? You can also send an email to cox.help@cox.com. If you send an email, please be sure to include your full name, address, and the link to this thread.


    Thank you!