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hblgb
New Contributor

contour remote

contour remote will only turn on tv and move the volume up and down, all other functions do not work. I changed the batteries but device still will not work, Any suggestions??

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  • Hi hblgb,

    Which Contour 2 remote are using; XR5 or XR11? What functions or features aren’t working? The links provided below will assist with your inquiry:

    • https://www.cox.com/residential/support/contour-2-xr5-remote.html
    • https://www.cox.com/residential/support/contour-2-xr11-voice-remote.html
    • https://www.cox.com/residential/education-center/tv/remote.html