Contour remote control - voice feature not working
Any tips or troubleshooting to get my Contour remote control's voice feature to work again? All other remote features are working okay. I also checked the remote itself and it looks fine, plus its fairly new (I got the service less than 2 moths ago).
I went to the remote features and the voice option is "on", replaced the batteries to no avail, also searched the web for tips but no luck either - any input its greatly appreciated.
P.s. I have two such remotes, the other one is working just fine.