Contour records ALL episodes instead of NEW as instructed
We are experiencing issues that do not allow us to record NEW EPISODES ONLY. Instead, it is recording ALL episodes of COPS. Is this an issue with the Spike channel? When I contacted them, they said to contact our cable provider. This also happened to other TV shows recently.
Hi BradB, it could be a guide issue where it is not seeing it as a new episode so it's not recording. We can look into that for you, can you send an email with the name and address listed on the account? Thanks!
Well, there's another problem. When I click "Send an Email to cox.com", there is no place to do it! This issue is still happening. Other people have the same problem! There are 2 other links of the same problem too! http://forums.xfinity.com/t5/X1/why-is-every-episode-of-COPS-recording-suddenly-when-it-is-set/td-p/2684167