It is now 9:20AM on December 31, 2016 - the biggest sports weekend of the year. We have had Contour less than a year and have had at least 8 episodes of the system down. After two hours on the phone today, the rep could not identify the problem and would send someone out on Tuesday January 2, 2017. Enjoy your days off - Lafayette, Louisiana is blessed with a citywide fiber optic grid. We will definitely be on LUS fiber in 2017.