Forum Discussion

Shannon_C's avatar
New Contributor

Contour app on MacBook Air

I was previous told by a forum moderator: 

"Right now the Contour app is compatible with Apple, Android and PC/MAC devices." However, I just received a new MAC for work and the app isn't listed. When I go to Cox's page that should link me to the app, there's no option to download. The App Store says the "Cox Contour app cannot be found." 

Cox Support Forums Moderator

4 Replies

Replies have been turned off for this discussion
  • Shannon_C's avatar
    New Contributor

    Thank you for this. Just wish there were an actual app for my laptop since there is one for my iPhone. I guess this will have to do for now. 

  • MMard's avatar
    New Contributor

    When I try to watch something, it says it's only available in-home, which I am. The customer service representative that signed me up for the streaming service said I'd be able to use it on any device but so far only my iphone works and I can't watch full length things on there. Anyone have any better solutions? At this rate, it'll be cheaper to cancel and sign up for hulu. 

  • JonathanJ's avatar
    Former Moderator

    It's a known issue with the contour 2 app we have engineers working towards a resolution no ETR thanks for your patience.