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LisaR's avatar
LisaR
New Contributor

Contour app for iPad crashing

I can't watch live TV on my iPad anymore. Every time I select a show from the guide, the app closes. I used to be able to use it until about 3 weeks ago..

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  • ReneeG's avatar
    ReneeG
    Former Moderator
    Hi LisaR,

    Have you tried deleting the app and reinstalling it to see if that helps?

  • LisaR's avatar
    LisaR
    New Contributor

    Yes, I've done it a couple of times. I guess I'm the only one with a problem.

  • LindseyB's avatar
    LindseyB
    Former Moderator

    Hello LisaR ,

    Please ensure the Contour app and your iPad have all updates completed on them. Sometimes if an update to the app or the iPad itself haven't been completed it can cause issues with certain apps.