Contour 1 Missed Recordings
First question: I have about 7-9 items listed under "DVR List" > "Missed Recordings" for various reasons: "Shows could not be found in Guide" and "Due to technical problems" being the most common. Any idea how to delete these Missed Recordings from being displayed? Highlighting an individual one and pressing Select does nothing; thought that might give me options. Neither does highlighting one of the missed recordings and pressing either the red "C" or green "D" buttons. I spoke to a Cox rep via phone today and she could not find a way to delete missed recordings. She send a signal thru both boxes which did not clear the problem. She did say that Contour 1 as a system is having some problems in various areas of the country.
Second question: Tried recording a show which was in progress by highlighting it in Guide and pressing the red "Rec" button. The red ball appeared on the Guide but no red "recording" light was on the DVR. After the show ended, it went under "Missed Recording" as "Due to technical problems". Any idea why it would do this? Future recordings seem to come out mostly well but this show was the SECOND show today - recording an IN PROGRESS show - which went under "Missed Recording" as "Due to technical problems". Has Contour 1 been having problems with recording shows which are in progress by pressing the red "Rec" button? This happened after I had the phone call regarding question number 1 so i was not able to resolve this issue at that time. Shooting the signal thru for the first problem apparently did not prevent the second. Thanks!