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emfletcher's avatar
emfletcher
New Contributor

Connect App shows unread notification I can't clear

For a few days now (about a week), the Cox Connect app on my Android device has told me I have an unread notification, but there isn't anything I can see in the app that has messages. I even checked to see if it was trying to alert me to new email, but I checked through webmail and I haven't had anything sent to me in months.

cox connect

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  • MarkM1's avatar
    MarkM1
    Former Moderator

    emfletcher,

    Do you have the Cox app on any other devices to see that notification?  Would you attempt to log out of the app & then log back in to see if the notification goes away then.  Please let us know if that works for you.