Company Website Blocked
Today, my website www.fpsyndicate.com was blocked on the Cox ISP. When attempting to access it, I am presented with the following:
"Dear Valued Cox Customer,
You have been taken to this page because you followed a link in a fraudulent email. This email was not from Cox Communications.
Occasionally, Cox customers receive emails masquerading as Cox Communications and requesting account information. Usually they urgently ask for you to update your billing information, and request credit card and other personal or account information.
Please understand that Cox will never request our customers' personal financial or account information via email.
Email of this type is called "phishing." These emails are illegal attempts to collect confidential information from internet users. When detected, Cox takes immediate action to insure that access to these sites is first blocked from the Cox network, and then works with hosting ISP's to terminate the accounts.
For more information in combating online fraud or to file a complaint, visit http://onguardonline.gov .
Your Friend in the Digital Age"
I have seen other people whose sites have been blocked get resolved, and I need this resolved ASAP, as our product depends on a functional website.
Other post that had this issue: http://forums.cox.com/forum_home/internet_forum/f/5/t/6240.aspx
This post had issues with a URL shortener being used, and we sometimes use the http://bit.do/ within our product, but I'm not sure if that's the actual problem.
If there is a problem with my website, I am the webmaster and it can be resolved, however we received no indication as to why this has happened. To be clear, the website does not contain any malicious code, and is mainly used as a point of access for our databases.
Please look into this issue, as we need our website unblocked ASAP for the continued functionality of our product. Thank you.
Currently blocked website: http://www.fpsyndicate.com/
Our forums were designed for customers to openly discuss topics with our services. This would appear that you need personal attention specifically with your account. By the topic you have relayed here. We would recommend contacting our abuse department at firstname.lastname@example.org. They would be able to address any potential routing issues to your website. If you need to speak to us. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email by at email@example.com. Provide us the name on the account with the full service address with a link to this thread so we can get started.