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Ben_Lion's avatar
New Contributor


i have up to 100gb of cloud but when using my phone app show wrong user name and pass word but the pw and user is correct . do i need to do anything else to get log in to my cloud or need any setup from cox?

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  • DerrickW's avatar
    Valued Contributor
    Hi Ben, we have a specific team in place to assist with these issues. Please contact our Cloud Drive support team at 800-923-7580.