Forum Discussion

ks1's avatar
New Contributor

cloud drive backup 801

I continue to get 801 errors on files when backing up.  If I can't depend on the backup, it is no use to me.

I have called the support number.  Their "fix" is to rename the file.  That is not always possible and am I assured that it won't happen again in the future with a different file?  I have an idea.  Fix your software.  Obviously this is an issue because I see many people ask about it.  

1 Reply

Replies have been turned off for this discussion
  • Tecknowhelp's avatar
    Valued Contributor II

    Yup, I agree looks like a bug with their servers.. See thread here about it. That's what Cox gets for outsourcing all it's software to India/China. They literally don't know their front end from their back end.