Forum Discussion

Charged_for_2_m's avatar
Charged_for_2_m
New Contributor

Charged for 2 miniboxes I don't own!

I checked my bill about 3 months ago and saw I was being charged for two miniboxes that I don't even own, I want to a local Cox store and they said they would look and call me back, but I still get the charges and he is yet to call me or 3 months! I can't keep getting these charges for two stupid boxes I don't have, what do I do???

1 Reply

Replies have been turned off for this discussion
  • Hi,

    This forum is primarily intended for the discussion of technical issues among peers. Billing and account issues require the sharing of sensitive information to resolve which isn't best suited for a public forum. Please email us at cox.help@cox.com with this post, your full name, and complete address. We'd be happy to assist you with this.