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CoreyInTempe's avatar
CoreyInTempe
New Contributor

Changing Services

This month my bill with Cox jumped up to $169 something for internet and TV, how does one change service so its not so expense? I have like 1,000 channels on TV currently, there must be other options that are cheaper? But they do not list.  Do I just have to find another provider? Can anyone advise?

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  • wees41's avatar
    wees41
    Contributor II

    you have to call in downgrading services can't be done online.

  • ReneeG's avatar
    ReneeG
    Former Moderator
    Hi CoreyInTempe,

    We'd be happy to review the account and address your concerns, however, we're unfortunately unable to discuss billing issues in a public technical forum. Please email our team at cox.help@cox.com. Be sure to include your name, complete address, the last four of your SSN, and your issue.