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drprof's avatar
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Changes in On Demand

As of a few days ago, I'm no longer able to access TV shows via On Demand -- or at least I wasn't able to get ABC or CBS on the two evenings I tried (then I gave up). Instead, I get a window with a number to call to subscribe. What's up? Cable becomes significantly less useful without this feature. Is this temporary?

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  • Hello drprof,

    That's not the experience we expect for you. Please check that all connections are tight to the box and then powerclye by unplugging the power to the cable box for 2 minutes. Please let us know the results.

    Thank you,