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John_in_Virgini's avatar
John_in_Virgini
New Contributor

Certificate Scam?

A few days ago I began receiving a Microsoft Security Alert every time I logged on to Cox indicating that the Entrust Certificate Authority has expired. It sates that the expiration was 3/15/17.

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  • Hi John,

    What URL are you using when you sign into your Cox account? I tested www.cox.com in Chrome and IE. I did not encounter any security alerts. What operating system and browser are you using?

  • Becky said:
    Hi John,

    What URL are you using when you sign into your Cox account? I tested www.cox.com in Chrome and IE. I did not encounter any security alerts. What operating system and browser are you using?

    Windows 7 and IE 11.
  • ChrisL's avatar
    ChrisL
    Former Moderator
    @John in Virginia

    Can you check the clock to ensure that both the time are corrected and that you're set for Eastern Timezone? Also, what operating system are you using?

  • ChrisL said:
    @John in Virginia

    Can you check the clock to ensure that both the time are corrected and that you're set for Eastern Timezone? Also, what operating system are you using?

    Windows 7 and IE 11 The clock and time zone are correct.