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bcrand052's avatar
bcrand052
New Contributor

CAPPED DOWNLOADS... better sit down, this is going to be a rough one.

To the person that thought this was a good idea....  You..Are..an..Idiot...

First off, you're capping me at 1024 gig download.  I was over last month at 103%.  Yeah..I am going to be over as I work from home.  I am not running a business, but I am providing network engineering for customers in our data centers.  I do a lot of image upgrades, as well as FTP/TFTP and VPN setups.  Most Nexus Images that I deal with are at 500 MB or greater.  I upgrade 2 images, and there is one gig...

So, there are all kinds of solutions, in other areas.  Yup..  Not in my area.  Reporting this to the BBB I received a reply from an uninformed idiot there at cox, that there are unlimited plans with 300 mbps download speed... YET, when talking to a sales person, they told me I was misinformed.

Now I get to be charged overages because someone can't put a plan together to support those that are going to go over their data usage.  If there is no solution, will Cox be so kind as to draft a letter to the people in my area to let us know how screwed we are?  

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  • MichaelJ's avatar
    MichaelJ
    Moderator
    Hi bcrand052, the purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.