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Maly1's avatar
New Contributor

Can't send emails from Iphone unless I am connected to my home Wi-Fi

I can't send emails from my I-phone unless I am connected to my home Wi-Fi. Why? How do I fix? This problem started about 3 weeks ago. Can receive but can't send.

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  • Which outgoing server and port settings are you using on your I-Phone?

    Cox Support Forums Moderator
  • Mike_Typer's avatar
    New Contributor

    Having the same problem.

    And before a moderator asks the same non-helpful questions about the settings; yes I've confirmed all settings, password and user name are correct, SSL with password on port 465 using 

    Either get the user name/password incorrect error or port timed out error.

    There is something in the cox servers not allowing the client to connect. 

  • StephanieA's avatar
    Former Moderator

    What version iOS are you running? There was a known issue with a recent Apple update that was fixed with the newest version. You should have 11.0.3 to fix the problem.