I get the same error trying to run the HTML editor in classic webmail. I'm running latest firefox (47.0.1) with most current Java (ver 8 U 91) on Windows 10. Seams like Java tightened security and the Cox webmail cert hasn't been updated. This doesn't really effect me as I normally use t-bird, just ran this as a test.
Dbullseye, the work-a-round is the use the plain editor, not the HTML editor. The plain editor doesn't use Java and should work fine. If you need HTML content, I suggest you switch to an e-mail client like Thunderbird.
Chris, if it's obsoleted, why is it still available? IMHO, if you obsolete something, you want to remove it, not let it error out with some cryptic error message which the normal user won't understand. Are there plans to update the graphic editor? Or is Cox going to obsolete Classic Webmail mail and switch everyone to Enhanced?
Dbullseye, you can use Enhanced webmail for graphic editing but that requires Flash. Or, as I previously posted, a stand-a-lone client like Thunderbird, that gets rid of the need for either Java or Flash.
MichaelJ said:Log in to cox site via browser - safari or IE
Hi, what email application are you using? Do you login to the Cox web site to access Web Mail on our web site, or are you using a third-party email application? What is your computers operating system? If you are using a computer with a windows based operating system, what version of JAVA are you running? Have there been any changes, new software installed, updates downloaded?
Dbullseye, did you read Chris' and my response. It's a java issue with the classic email html editor, doesn't matter what browser you are using. ChrisL acknowledged that in his post and said the graphic editor has been obsoleted. The work-a-round is to switch to the plain editor, that doesn't use java and still works.
