Forum Discussion

tonguetwister's avatar
tonguetwister
New Contributor III

Can't find my GMX9865 on Cox' Identifying Your Cox Digital Receiver webpage

Unless it's listed under a different manufacturer/model number on this Cox page (https://www.cox.com/content/cox/residential/corporate/locations/greaterlouisiana/pages/support/identifying-your-cox-digital-receiver.html), the main DVR device we currently have installed (according to https://www.cox.com/resaccount/my-services.cox ) , a GMX9865, either fell between the cracks or is so new that Cox hasn't had the time to list it.

While it continues to function as per designed and installed (with the exception of having on occasion to repeat a command on the remote - line of sight?), I'm curious as to why it's not to be found on the above Cox Receiver reference page.

Contour 2
Contour 2 Remote
GMX9865
receiver

3 Replies

Sort By
Most LikedOldestNewest
Replies have been turned off for this discussion
  • MichaelJ's avatar
    MichaelJ
    Moderator
    Hi, check the listing about 2/3 down the page: Cisco Explorer 9865HDC Contour / Contour 2 High Definition / DVR
  • tonguetwister's avatar
    tonguetwister
    New Contributor III

    Yes. Now I see it. Thanks.

    I remember previously visiting a Cox page that had front/back panel visuals and noticed that mine wasn't represented on that page.

    Now that I've found it (thanks again, Michaelj),  how come it's not a hyperlink? 

  • MichaelJ's avatar
    MichaelJ
    Moderator
    It is not a hyperlink because there is no other information/article to link out to.